Privacy Policy

A legal disclaimer

At Paint and Body ARS, we are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect and process the following categories of personal data:

When you contact us via our website, phone, or email, or when you request a quote or service, we may collect:

* Full name

* Email address

* Phone number

* Vehicle details (make, model, registration number)

* Insurance information (if relevant)

* Any other information you choose to provide

We process your personal data under one or more of the following lawful bases:

To perform or prepare to perform a contract with you (e.g. providing a quote or carrying out repair work).

Legitimate Interests: For the efficient running of our business, including responding to enquiries and improving our services.

Legal Obligation: To comply with applicable laws or regulations.

Consent: When you have explicitly agreed to receive marketing communications. You may withdraw consent at any time.

Sharing Your Information

We use your personal information to:

* Respond to your enquiries and provide quotes or estimates

* Manage appointments and deliver our repair services

* Process payments and handle insurance claims

* Send updates or reminders

* Maintain internal records and improve our services

* Comply with legal, tax, or regulatory obligations

We only share your information when necessary and with trusted parties, such as:

* Insurance companies (to process claims)

* Payment processors and accounting services

* Regulatory or law enforcement authorities (where required by law)

All third parties are required to handle your data in accordance with UK GDPR and maintain appropriate security.

We do not sell your personal information.